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  • Mining client based in remote location
  • Challenges with stock management and systems not aligned to business needs

Client needs

  • Procurement and warehouse processes in need of improvement, desire to move to best practice processes
  • Need to optimise ERP system and maximise its potential
  • Communication issues between procurement and end users leading to inconsistent supply and stock holding (including high stock losses)
  • Critical timeframe to achieve operation project expansion milestones

What we did

The client outsourced the warehouse operations to our specialist on-site team who developed a clear program to meet KPI’s that were aligned to our client’s targets. This included:

  • Introduction of improved warehouse processes across all functions
  • Redesign of warehouse layout for efficient delivery of goods to operations
  • Implemented a stock management program identifying min./max. level and critical items
  • Established local sourcing network to compliment a global OEM partnership program
  • Training programs implemented to upskill local personnel and build internal capability

The outcome

In our first 12 months we reduced stock losses by 90%, which was a significant KPI for the client. Overall, we delivered significant, measurable improvements across the total end-to-end supply chain and lowered overall operating costs.

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